All of our cellos (except for those on consignment or mezzo-forte instruments) come with a 14-day trial period. Once you receive your new cello, play it for 2 weeks, and if it's not "the one", contact us to discuss a return or replacement. Shipping costs back to us are the buyer's responsibility. Please see our FAQs for complete details.
We know that purchasing a cello online takes an incredible amount of trust, knowledge, and information. Therefore, we go the extra mile to make sure that you have as much information about your future cello soulmate as we can possibly provide. We would love to talk to you before you put that cello in your cart and purchase it so we can help you make sure it's going to be the right one for you. Unlike big, 'volume' shops, we are intimately familiar with each cello we have listed, and are experts at cello/player match-making. We are very passionate about making sure you receive the cello that is going to make your playing blossom, and put a smile on your face every time you play.
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